Support — EZTasks
Support

A real person reads every message.

EZTasks is a small operation, which means support isn't a ticket queue. Tell us what happened and we'll get back to you — usually within one working day.

General help

Questions about using the app, your subscription or your account.

support@eztasks.no

Report a problem

Something broke or behaved unexpectedly. Details below help a lot.

bugs@eztasks.no

Suggest something

Missing something your trade needs? Beta feedback shapes the 1.0.

hello@eztasks.no

What to include in a bug report

  • Your device and iOS version (Settings → General → About)
  • The EZTasks version number (Settings → About in the app)
  • What you were doing, and what you expected to happen instead
  • A screenshot or screen recording, if you can catch it
  • Whether it happens every time or only occasionally

Common fixes

My data isn't syncing between devices

Check that both devices are signed into the same Apple Account and that iCloud Drive is on in Settings → [your name] → iCloud. Sync resumes automatically once there's a connection; a large first sync can take a few minutes.

Mileage trips aren't being recorded

The mileage log needs location permission. In Settings → EZTasks → Location, choose “While Using the App”. EZTasks never asks for “Always” — trips are recorded while the app is open.

I subscribed but the app still shows the trial

Use “Restore purchases” in the app's subscription screen. Purchases are tied to the Apple Account that made them, so make sure you're signed into the same one.

How do I cancel?

Subscriptions are managed by Apple: Settings → [your name] → Subscriptions → EZTasks. Cancelling stops the renewal; you keep access until the period ends and your data stays on your device.